UNDER THE PATRONAGE OF H.E. DR. MOHAMMED ABUZAID MINISTER OF THE FEDERAL MINISTRY OF HEALTH ,REPUBLIC OF THE SUDAN
2nd Annual Sudan International Medical, Healthcare and Pharmaceutical Investment Forum & Trade Exhibition 27-29 November 2018
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Total Quality Management in Medical Laboratories Workshop

Wednesday, 28 November 2018

09:00 AM – 03:00 PM

Description

A one-day workshop to discuss the concept of total quality management (TQM) in healthcare and particularly in medical laboratories. We aim to introduce definitions, concepts and domains of quality in medical laboratories and what is necessary for implementation. As we explore the concepts of accreditation and the accreditation bodies, special focus is set on the importance of patient-center approaches and the impact of quality of results in the medical laboratory to deliver quality health care.

Objectives:

1.Explain the Total Quality Management and Quality in Health care.

2.Explain the importance of a quality management system in medical laboratory.

3.List the quality system essential elements.

4.Describe the history of development of quality principles.

5.Discuss relationship of this quality model to ISO and CLSI standards and deference between different accreditation systems

6.Describe good laboratory practices and laboratory safety.

7.Explain general safety requirements for the laboratory

8.describe a system for sample handling, including collection, rejecting, transport, storage, and disposal;

9.Define quality control and describe its relationship to the overall quality management system.

10. Identify potential sources of employee performance problems and Improve employee's competency

11. Implement and maintain personnel management system.

Time table:

Time Topic Presenter Remark
15 minutes Introduction Total Quality Management    
15 minutes< Introduction to Quality in Healthcare   Accreditation, Link to medical laboratory
15 minutes Introduction Medical Laboratory Quality – ISO 15189:2012    
15 minutes Personnel management    
45 minutes Accommodation & Environmental conditions    
15 minutes Laboratory Equipment, reagents and consumables.    
15 minutes Pre-examination processes    
15 minutes Examination processes    
15 minutes Ensuring quality of examination results    
15 minutes Reporting of results    
15 minutes Release of results    
15 minutes Laboratory information management system LIS    

Innovations in Root Cause Analysis tools in health care Workshop

Thursday, 29 November 2018

09:00 AM – 03:00 PM

Description

Root Cause Analysis "RCA" in healthcare workshop aims to discuss the concept of process analysis and problem solving generally and focusing on healthcare problems specifically. We plan to introduce definitions, methods, tools and processes of root cause analysis while putting into consideration methods of identifying and prioritizing high-risk processes.

Objectives: By the end of this workshop, participants would be able to:

1.Explain root cause analysis and its processes for root cause analysis.

2.Describe why Root Cause Analysis is performed.

3.Identify and prioritize high-risk processes with several methods with practical examples

4.Demonstrate one method for conducting a root cause analysis

5.Describe the "failure mode," identify the possible effects or the most critical effects, conduct a root cause analysis

6.Explain the importance of a quality management system in medical laboratory.

7.Prepare an action plan for conducting a root cause analysis (RCA) in their local setting

Time table:

Time Topic Presenter Remark
15 minutes Introduction to Quality in Healthcare    
15 minutes< Process Analysis & Thinking Methods    
45 minutes The 5-Whys.    
45 minutes Practice Session.    
45 minutes Fishbone Diagram.    
45 minutes Practice Session.    
45 minutes The Pareto Chart: The 80/20 Principle    
45 minutes Practice Session.    

Speakers:

  • Dr. Arig Mohammed Kheir Mohammed Ali

  • Mr. Khabab Abdelmoneim Elsaid

  • Mr. Mohammed ben Izzelfin Awad Elfadni

  • Dr. Israa Mohamed Elfateh

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